Shipping policy

LOGISTICS & PROCESSING We run a tight operation out of Ohio.

Processing Time: Orders are processed and dispatched within 1–2 business days.
Business Hours: We ship Monday through Friday. Orders placed on weekends or holidays will be processed the following business day.
Confirmation: You will receive an automated email with your tracking number the moment your label is printed.

2. DOMESTIC SHIPPING RATES (USA) We keep it simple.

Standard Shipping (UPS Ground): FREE.
- Estimated Transit: 3–5 business days depending on your distance from Ohio.

Express Shipping (UPS 2nd Day Air): Calculated at Checkout.
- Estimated Transit: 2 business days. If you need it fast, you cover the difference.

3. RESTRICTIONS

Physical Addresses Only: We ship via UPS, which means we cannot deliver to P.O. Boxes. Please provide a physical street address at checkout to avoid delays.
International: Currently, we only ship within the United States.

4. LOST OR STOLEN PACKAGES Once the carrier marks a package as "Delivered," our structural responsibility ends.

Secure Your LZ:

Please ensure your delivery location is secure. We are not liable for packages stolen from your porch or mailbox after delivery confirmation.
Carrier Issues: If your package is lost in transit (never marked delivered), email us immediately. We will handle the claim with UPS and get a replacement kit out to you.